Singleton Hall is a gated development of apartments in three entrance blocks, off Lodge Lane in Singleton, a few minutes from Poulton-le-Fylde. Visitors arrive at a main gate before they reach the blocks, so the intercom has to work at both.
After years of faults, with the existing system obsolete, the managing agent came to us for an upgrade. Residents were reporting problems at the gate, and in one case at both the gate and their own block door. Every resident needed to be able to answer callers and open the gate and their block door, reliably.
| Location | Singleton, near Poulton-le-Fylde |
|---|---|
| Sector | Residential, managed apartment development |
| Completed | July 2025 |
| Systems | 4G GSM door entry on the main gate and three entrance blocks, with proximity fob and keypad code entry |
| Kit | Videx digital 4G GSM panels with name-scroll buttons, LCD display, keypad and proximity reader; a Videx one-button 4G GSM audio kit for the single-apartment block; external 4G antennas; 12V power supplies; 40 proximity fobs |
| Outcome | Residents answer the gate and their block door on their own phone, wherever they are, and open it with one key press |
The old system linked the gate and the entrance panels to intercom handsets inside the apartments. On a site like this, a fault can sit anywhere along the route: at the gate, at a block panel, in the cabling between them, or in a handset behind a resident's front door. Finding it means getting into apartments and tracing cables across the site, and the next fault starts the same hunt again.
The system was also obsolete, so repairing it piece by piece was no longer worth it. The upgrade had to remove the weak point altogether: panels that do not depend on any cabling to the apartments.
We replaced the gate and block panels with Videx 4G GSM intercoms. Each panel has its own SIM card and calls the resident's mobile or landline directly. A visitor scrolls to the resident's name on the display, or enters their number, and the resident's phone rings wherever they are. One key press on their phone opens the gate or the door.
Residents let themselves in with a proximity fob or a keypad code. Each fob opens the main gate and the resident's own block only.
Videx 4G GSM panels of the types installed: the name-scroll panel used at the gate and the larger blocks, and the one-button panel. Manufacturer's images.
Read more about our intercom and door entry systems and access control.
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